TERMS OF SERVICE

Effective Date: November 1, 2025

WHO WE ARE

Company: Vaulti LLC (d/b/a "Vaulti AI") Website: https://www.vaultiai.io Address: 30 N Gould St Ste R, Sheridan, WY 82801 Email: [email protected]

Service Description: Vaulti AI provides AI-powered automation solutions for business growth, including but not limited to: LinkedIn outreach automation, AI agent deployment, business audits and optimization, automated lead capture systems, revenue operations consulting, and custom AI workflow implementation ("Services").

ACCEPTANCE OF TERMS

By accessing or using our website or Services, you ("Client," "you," or "your") agree to be bound by these Terms of Service and our Privacy Policy (available at https://www.vaultiai.io/privacy). If you are using the Services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, do not use our Services.

ELIGIBILITY

You must be at least 18 years old and capable of forming a binding contract. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

DESCRIPTION OF SERVICES

Vaulti AI provides AI automation solutions tailored to business growth, including:

a) LinkedIn Outreach Automation: Automated lead generation, connection requests, messaging sequences, and engagement campaigns on LinkedIn b) AI Agent Deployment: Implementation of AI-powered chatbots, voice assistants, and automated response systems c) Business Audits: Comprehensive analysis of business operations, revenue systems, marketing effectiveness, and growth opportunities d) Lead Capture & CRM Integration: Automated lead capture, data enrichment, CRM integration, and pipeline management e) Revenue Operations Consulting: Strategic advisory on pricing, positioning, funnel optimization, and growth strategy f) Custom Automation Workflows: Bespoke AI-powered workflow automation tailored to specific business needs

We reserve the right to modify, update, suspend, or discontinue any aspect of the Services at any time with reasonable notice.

SUBSCRIPTIONS, BILLING, AND PAYMENT

5.1 Subscription Plans Services are offered on a subscription basis (monthly, quarterly, or annual). Pricing is as displayed on our website and may be updated with reasonable notice. All fees are exclusive of applicable taxes.

5.2 Payment Authorization By providing payment information, you authorize Vaulti LLC and our payment processors to charge your designated payment method for all applicable fees, including recurring subscription charges, setup fees, and any additional services purchased.

5.3 Billing Cycle Subscription fees are billed in advance on a recurring basis according to your selected billing cycle. Your subscription will automatically renew at the end of each billing period unless canceled in accordance with Section 6.

5.4 Setup Fees Certain service packages include one-time setup fees for onboarding, system configuration, integration, and initial implementation. Setup fees are non-refundable.

5.5 Price Changes We reserve the right to modify subscription pricing with at least thirty (30) days' advance notice. Price changes will take effect at your next renewal date. Continued use of the Services after a price change constitutes acceptance of the new pricing.

5.6 Failed Payments If a payment fails, we will attempt to process the payment again. Continued failure to pay may result in suspension or termination of Services. You are responsible for any fees incurred to reactivate suspended accounts.

5.7 Taxes You are responsible for all applicable sales, use, value-added, and other taxes, except for taxes based on our net income.

CANCELLATION POLICY

6.1 How to Cancel To cancel your subscription, the Account Owner must complete all of the following steps at least five (5) business days before the next renewal date:

a) Submit a cancellation request via email to [email protected] stating the reason for cancellation b) Verify your identity by providing: account ID, business name, billing ZIP code, and last 4 digits of the payment method on file c) Complete an offboarding questionnaire (provided upon request) including feedback on Services and outcomes achieved d) Disable any active integrations, automations, or workflows that may continue to incur charges e) Select a deactivation date at least three (3) business days from your cancellation request to allow proper service transition

6.2 Effective Date of Cancellation Cancellation takes effect at the end of your current billing period after all steps in Section 6.1 are completed. Access to the Services will remain available through the end of the paid period.

6.3 No Prorated Refunds We do not provide prorated refunds for partial billing periods except where required by law.

6.4 Post-Cancellation Data Retention After cancellation, we will retain your data for a reasonable period (typically 30 days) to facilitate potential reactivation. After this period, data may be permanently deleted subject to legal retention requirements. You are responsible for exporting any data you wish to retain before canceling.

AUTOMATIC RENEWALS AND CHARGEBACKS

7.1 Automatic Renewal Your subscription will automatically renew at the end of each billing period at the then-current rate unless you cancel in accordance with Section 6.

7.2 Chargebacks Prohibited Initiating a chargeback for valid charges is a material breach of these Terms and may result in immediate suspension of Services, collection efforts, and legal action. We reserve the right to contest chargebacks and recover all fees, costs, and damages. If you dispute a charge, contact us first at [email protected] to resolve the matter.

90-DAY ROI PROMISE

8.1 Guarantee Overview For eligible Clients, Vaulti AI guarantees measurable Return on Investment (ROI) within ninety (90) consecutive calendar days from the Service Go-Live Date ("Guarantee Period"). If qualifying ROI is not achieved, we will continue providing Services at no additional monthly subscription cost until measurable ROI is achieved, subject to all terms and conditions in this Section 8.

8.2 Eligibility Requirements This guarantee applies ONLY to Clients who meet ALL of the following criteria:

a) Purchased a qualifying service package (minimum "Growth Package" or higher; excludes audit-only services) b) Completed the onboarding process within fourteen (14) days of purchase c) Maintained active subscription and timely payment throughout the Guarantee Period d) Implemented at least eighty percent (80%) of recommended strategies and action items within agreed timelines e) Provided timely responses (within 48 business hours) to all information requests, feedback, and approval needs f) Maintained minimum required business operations including:

Active business operations with revenue generation capability

Minimum 20 hours per week operational capacity

Functional website and/or sales processes

Valid contact database or lead flow

Adequate staffing to execute strategies g) Participated in all scheduled strategy calls and implementation sessions h) Granted necessary access to required platforms, systems, and data for implementation and measurement

8.3 Service Go-Live Date The Guarantee Period begins on the "Go-Live Date," defined as the first business day after ALL of the following prerequisites are completed:

a) All required integrations are connected and functional (LinkedIn, CRM, email platforms, etc.) b) All necessary platform access credentials have been provided c) Initial strategy and implementation plan approved in writing by Client d) All baseline metrics documented and agreed upon in writing e) All automation workflows tested and verified operational f) Initial training completed and sign-off received g) Payment for setup fees processed successfully

Delays in completing prerequisites delay the Go-Live Date accordingly. The Guarantee Period does not begin until all prerequisites are satisfied.

8.4 Definition of "Measurable ROI" "Measurable ROI" means documented, verifiable business value that meets or exceeds 200% of the total investment made (including all subscription fees and setup costs paid during the Guarantee Period). ROI may be measured through any combination of the following metrics, as applicable to the Services purchased:

a) New revenue generated from leads/opportunities directly attributable to our Services b) Documented labor cost savings from implemented automation (calculated at Client's stated hourly labor cost) c) Increased conversion rates resulting in additional revenue (baseline vs. new conversion rate × deal value) d) Recovered revenue from process improvements (documented inefficiency reduction × revenue impact) e) New qualified pipeline opportunities valued at Client's stated average deal size × historical close rate

All metrics must be:

Documented with verifiable evidence (CRM data, calendar bookings, financial records, time tracking, etc.)

Directly attributable to Services provided by Vaulti AI

Calculated using baseline data established before Go-Live Date

Agreed upon in writing by both parties during measurement

8.5 Client Responsibilities During Guarantee Period To maintain eligibility for the guarantee, Client must:

a) Execute Implementation: Implement at least 80% of recommended strategies, workflows, and automations within agreed timelines b) Maintain Operations: Continue normal business operations including adequate staffing, availability, and capacity to execute strategies c) Provide Resources: Allocate minimum 5 hours per week for implementation activities, strategy sessions, and performance reviews d) Grant Access: Maintain active access to all necessary platforms, data, and systems required for implementation and measurement e) Follow Guidance: Follow documented best practices, strategy recommendations, and implementation guidance provided f) Communicate Promptly: Respond to requests for information, feedback, and approvals within 48 business hours g) Report Issues: Notify Vaulti AI within two (2) business days of any technical issues, platform changes, or suspected performance problems h) Attend Meetings: Participate in all scheduled strategy calls, progress reviews, and implementation sessions i) Maintain Compliance: Ensure all activities comply with applicable laws, platform terms of service, and industry regulations j) Provide Feedback: Complete progress tracking forms and provide requested documentation on outcomes k) Document Baseline: Approve baseline metrics in writing within five (5) business days of Go-Live Date

Failure to meet these responsibilities pauses the Guarantee Period until deficiencies are cured. Repeated failures may void the guarantee entirely.

8.6 Measurement and Verification Process

ROI measurement will be conducted as follows:

a) Week 4 Review: Initial progress assessment and metric validation b) Week 8 Review: Mid-point analysis and strategy adjustment if needed c) Week 12 Review: Final ROI calculation and documentation

Client must provide access to necessary data and documentation for measurement at each checkpoint. Vaulti AI will provide a written ROI report within seven (7) business days of each review showing:

Metrics measured

Baseline vs. current performance

Value calculation methodology

Total ROI achieved to date

Recommendations for improvement

Client has five (5) business days to dispute calculations in writing with supporting evidence. Calculations not disputed within this timeframe are deemed accepted.

8.7 Remedy If ROI Not Achieved

If qualifying Measurable ROI (as defined in Section 8.4) is not achieved by day 90:

a) Extension Period: Monthly subscription fees will be waived, and Vaulti AI will continue providing Services at no additional monthly cost until Measurable ROI is achieved, up to a maximum extension of ninety (90) additional days b) No Refunds: No refunds will be provided for subscription fees already paid. c) Setup Fees Non-Refundable: One-time setup fees remain non-refundable regardless of ROI outcome d) Third-Party Costs Excluded: No refunds or credits for third-party platform fees, advertising spend, or other pass-through costs e) Continued Obligations: Client must continue meeting all responsibilities in Section 8.5 during any extension period

The maximum benefit under this guarantee is free monthly subscription services for up to 90 additional days. Total liability is capped at waived subscription fees during the extension period only.

8.8 Guarantee Exclusions and Void Conditions

The 90-Day ROI Promise is VOID and unenforceable if ANY of the following occur:

a) Client Breach: Violation of any term of these Terms of Service b) Non-Payment: Late payment, chargeback, or payment dispute during Guarantee Period c) Non-Cooperation: Failure to meet any Client responsibility in Section 8.5 d) Incomplete Implementation: Implementation of less than 80% of agreed strategies and recommendations e) Insufficient Resources: Failure to provide adequate time, attention, or resources as specified f) External Factors: Market conditions, economic downturns, industry disruption, or force majeure events that materially impact performance g) Platform Changes: Changes to third-party platform terms, features, or policies (e.g., LinkedIn) that materially impact deliverability or functionality h) Client Changes: Material changes to business model, target market, pricing, offerings, or service area without written approval i) Parallel Activities: Running competing campaigns, services, or activities that prevent accurate attribution of results to Vaulti AI's Services j) Data Issues: Insufficient baseline data, CRM data quality issues, or inability to accurately track attribution k) Compliance Issues: Violations of platform terms of service, applicable laws, or industry regulations l) Capacity Constraints: Insufficient operational capacity to fulfill appointments, respond to leads, or execute on generated opportunities m) False Information: Providing inaccurate baseline metrics, misrepresenting business capacity, or withholding material information n) Unreasonable Expectations: Requesting services or results outside the scope of purchased package or reasonable industry standards o) Previous Client: Previously used Vaulti AI services and terminated or canceled p) Competitive Industry: Operating in industries with restricted practices or low historical ROI (as determined by Vaulti AI)

Vaulti AI reserves the right to assess eligibility and void the guarantee if any exclusion condition is present.

8.9 Guarantee Scope and Limitations

This guarantee:

Applies per business entity/location and is non-transferable

Is limited to the specific Services purchased in the qualifying package

Cannot be combined with other offers, promotions, or guarantees

Applies only to new Clients (first-time purchasers)

Is subject to service package availability and eligibility determination during onboarding

May be modified or discontinued for new purchases at any time with notice on our website

8.10 Sole Remedy The remedies provided in Section 8.7 are your sole and exclusive remedies for failure to achieve ROI. You waive any other claims, damages, or remedies related to ROI performance.

YOUR RESPONSIBILITIES AND ACCEPTABLE USE

9.1 Compliance with Laws You agree to comply with all applicable laws, regulations, and industry standards, including but not limited to:

a) Telephone Consumer Protection Act (TCPA) b) CAN-SPAM Act c) State and federal "Do Not Call" regulations d) Data protection laws (GDPR, CCPA, CPRA, etc.) e) Platform terms of service (LinkedIn, Google, Meta, etc.) f) Industry-specific regulations applicable to your business

9.2 Required Consents and Notices You are solely responsible for:

a) Obtaining all legally required consents from contacts for outreach, messaging, and data processing b) Providing required opt-in mechanisms and honoring opt-out requests c) Maintaining compliant contact databases free of opted-out or Do Not Call listed numbers d) Ensuring all messaging includes required identification and opt-out information e) Documenting consent and opt-in records as required by law

9.3 Acceptable Use You agree NOT to use the Services to:

a) Send spam, unsolicited bulk messages, or deceptive communications b) Violate platform terms of service or community guidelines c) Engage in fraudulent, illegal, or harmful activities d) Harvest or scrape data without authorization e) Impersonate others or misrepresent your identity or affiliation f) Infringe intellectual property rights g) Transmit malware, viruses, or harmful code h) Interfere with or disrupt the Services or third-party platforms i) Access or attempt to access systems or data without authorization

9.4 Content Responsibility You are solely responsible for:

a) The accuracy and legality of all content, messaging, and communications sent through our Services b) Scripts, prompts, messaging sequences, and automation workflows you approve c) Representations made to prospects and customers d) Compliance of your offers, pricing, and business practices with applicable laws

9.5 Platform Account Standing You must maintain accounts in good standing with all integrated platforms (LinkedIn, email providers, CRM systems, etc.). You acknowledge that:

a) Platform restrictions, bans, or limitations may impact Service delivery b) We are not responsible for platform account issues resulting from your use or content c) You must follow platform guidelines and best practices we provide d) Violations of platform terms may result in suspension of our Services

SMS/MMS MESSAGING TERMS AND COMPLIANCE

10.1 SMS Opt-In and Consent By providing your mobile phone number to Vaulti AI or opting in to receive SMS/MMS messages, you expressly consent to receive the following types of messages:

a) Service notifications and account updates b) Appointment reminders and confirmations
c) Strategic recommendations and implementation guidance d) Performance updates and ROI tracking e) Marketing and promotional messages f) System alerts and important notices

Message frequency varies based on your service package and activity level.

10.2 Opt-Out Instructions You may opt out of SMS messages at any time by:

Replying STOP to any message

Emailing [email protected] with your opt-out request

Updating preferences in your account dashboard

After texting STOP, you will receive one final confirmation message. Note that opting out may affect our ability to deliver time-sensitive service information.

10.3 Help and Support For assistance with SMS messages:

Reply HELP to any message

Email [email protected]

Visit https://www.vaultiai.io/help

10.4 Message and Data Rates Standard message and data rates apply to all SMS/MMS messages sent and received. Message and data rates are determined by your mobile carrier and may vary. Vaulti AI is not responsible for carrier charges.

10.5 Carrier Disclaimer Carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier network availability and functionality.

10.6 Your Responsibilities as Business User If you use our Services to send SMS/MMS to your customers, leads, or contacts, you are responsible for:

a) Obtaining documented, valid opt-in consent in compliance with TCPA and carrier policies b) Maintaining opt-in records and consent documentation c) Including required message identification, opt-out instructions, and help information in all messages d) Honoring opt-out (STOP) requests immediately and maintaining opt-out lists e) Respecting quiet hours (typically 8 AM - 9 PM recipient's local time) f) Avoiding prohibited content including:

SHAFT content (Sex, Hate, Alcohol, Firearms, Tobacco)

Cannabis/CBD (where restricted)

Deceptive or fraudulent content

Phishing or malware

Age-gated content without proper verification g) Complying with A2P 10DLC registration requirements h) Following carrier-specific guidelines and policies

10.7 Messaging Restrictions We reserve the right to restrict, suspend, or terminate messaging Services if:

a) Your messaging practices risk carrier filtering, blocking, or penalties b) We receive complaints about your messaging practices c) Your messages violate carrier policies or applicable laws d) Your messaging volume or patterns indicate potential abuse e) Your content is flagged by spam detection systems

10.8 Privacy and Data Protection Your mobile phone number and messaging data are subject to our Privacy Policy available at https://www.vaultiai.io/privacy. We do not share mobile opt-in data with third parties for marketing purposes.

LINKEDIN AUTOMATION COMPLIANCE

11.1 LinkedIn Terms Compliance You acknowledge that LinkedIn prohibits certain automation activities. You agree to:

a) Use LinkedIn automation features responsibly and in compliance with LinkedIn's User Agreement and Professional Community Policies b) Not engage in activity that violates LinkedIn's terms of service c) Accept full responsibility for your LinkedIn account standing d) Implement recommended safety settings and activity limits we provide

11.2 Account Risk Acknowledgment You acknowledge and accept that:

a) LinkedIn may restrict, limit, or ban accounts that use automation tools b) We cannot guarantee your LinkedIn account will not be restricted c) You use LinkedIn automation features at your own risk d) We are not responsible for LinkedIn account restrictions, limitations, or bans e) No refunds will be provided if your LinkedIn account is restricted as a result of using our Services

11.3 Best Practices We provide best practices and safety guidelines for LinkedIn automation. Following these guidelines reduces but does not eliminate risk. You must:

a) Review and approve all LinkedIn messaging templates b) Follow recommended daily activity limits c) Maintain account authenticity and genuine profile presence d) Respond to connections and engage authentically e) Immediately report any account warnings or restrictions

DATA PROTECTION AND PRIVACY

12.1 Data Processing We process personal data to provide the Services as a service provider/processor on your behalf. You are the controller/business with respect to your contacts, leads, and end users.

12.2 Your Obligations as Controller You must:

a) Provide legally required privacy notices to your contacts b) Obtain necessary consents for data processing c) Ensure lawful basis for processing personal data d) Honor data subject rights requests (access, deletion, etc.) e) Maintain appropriate data security measures f) Comply with applicable data protection laws (GDPR, CCPA, etc.)

12.3 Data Processing Addendum A Data Processing Addendum (DPA) is available upon request for Clients subject to GDPR or similar data protection regulations. Contact [email protected] to request a DPA.

12.4 Data Security We implement reasonable technical and organizational measures to protect data. However, no method of transmission or storage is 100% secure. You acknowledge that you use the Services at your own risk.

12.5 Data Retention and Deletion We retain data as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. After account termination, we may delete data after a reasonable retention period (typically 30 days) subject to legal requirements.

INTELLECTUAL PROPERTY RIGHTS

13.1 Our IP Vaulti AI and its licensors retain all rights, title, and interest in:

a) The Services, platform, and software b) AI models, algorithms, and methodologies c) Website content, documentation, and materials d) Trademarks, logos, and brand assets e) Trade secrets and proprietary information

Nothing in these Terms grants you any ownership rights to our intellectual property.

13.2 Your IP You retain all rights to:

a) Your business data, contact lists, and customer information b) Content you provide (prompts, scripts, messaging) c) Your business strategies and processes d) Your trademarks and brand materials

13.3 License to Vaulti AI You grant us a limited, non-exclusive license to:

a) Use your content and data to provide the Services b) Process your data for service delivery, optimization, and improvement c) Display your business name and logo in our systems d) Create anonymized, aggregated data for analytics and service improvement

This license terminates when your data is deleted from our systems.

13.4 Feedback and Suggestions If you provide feedback, suggestions, or ideas about our Services, we may use them without any obligation to you.

CONFIDENTIALITY

14.1 Confidential Information Each party agrees to protect the other party's Confidential Information with at least reasonable care and not disclose it to third parties without consent. "Confidential Information" includes non-public business information, strategies, data, and proprietary materials.

14.2 Exceptions Confidentiality obligations do not apply to information that:

a) Is or becomes publicly available through no fault of the receiving party b) Was independently developed without access to Confidential Information c) Was rightfully obtained from a third party without confidentiality restrictions d) Must be disclosed to comply with law or court order (with prompt notice to disclosing party)

THIRD-PARTY SERVICES AND INTEGRATIONS

15.1 Third-Party Platforms Our Services integrate with and rely on third-party platforms including:

a) LinkedIn b) Email service providers (Gmail, Outlook, etc.) c) CRM systems (HubSpot, Salesforce, Go High Level, etc.) d) Communication platforms e) Payment processors f) Analytics and tracking tools

15.2 Third-Party Terms Your use of third-party platforms through our Services is subject to those platforms' terms of service. We are not responsible for third-party platforms, their functionality, availability, or compliance.

15.3 Integration Functionality We do not guarantee:

a) Continued availability of integrations b) Compatibility with all versions or configurations of third-party platforms c) Uninterrupted integration functionality d) That third-party platforms will not change their terms, APIs, or features

15.4 Platform Changes Third-party platforms may change their terms, APIs, features, or policies at any time. Such changes may affect Service functionality. We are not liable for impacts resulting from third-party platform changes.

SERVICE AVAILABILITY AND MODIFICATIONS

16.1 Availability We strive to provide reliable Services but do not guarantee uninterrupted or error-free operation. Services may be temporarily unavailable due to:

a) Scheduled maintenance b) System updates or improvements c) Third-party platform issues d) Network or infrastructure problems e) Force majeure events

16.2 Modifications We reserve the right to modify, update, or discontinue any aspect of the Services at any time. We will provide reasonable notice of material changes when feasible.

16.3 No Guarantee of Results We do not guarantee specific results, outcomes, leads, revenue, or ROI except as expressly provided in Section 8 (90-Day ROI Promise). Results depend on many factors including your business, market, execution, and external conditions.

DISCLAIMERS

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VAULTI LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

a) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT b) WARRANTIES REGARDING ACCURACY, RELIABILITY, OR AVAILABILITY OF SERVICES c) WARRANTIES THAT SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE d) WARRANTIES REGARDING RESULTS, LEADS, REVENUE, OR ROI (EXCEPT AS EXPRESSLY PROVIDED IN SECTION 8) e) WARRANTIES REGARDING THIRD-PARTY PLATFORMS OR INTEGRATIONS

YOU ACKNOWLEDGE THAT:

You use the Services at your own risk

You are responsible for your business outcomes and compliance

We do not provide legal, financial, or professional advice

Results vary based on numerous factors outside our control

LIMITATION OF LIABILITY

18.1 Consequential Damages Waiver TO THE MAXIMUM EXTENT PERMITTED BY LAW, VAULTI LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY:

a) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES b) LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES c) LOSS OF GOODWILL OR REPUTATION d) COSTS OF SUBSTITUTE SERVICES e) DAMAGES RESULTING FROM THIRD-PARTY PLATFORMS OR SERVICES f) DAMAGES RESULTING FROM YOUR CONTENT, ACTIONS, OR OMISSIONS

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

18.2 Liability Cap TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO VAULTI LLC IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.

18.3 Exclusions Some jurisdictions do not allow limitation of implied warranties or liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

INDEMNIFICATION

19.1 Your Indemnification Obligations You agree to defend, indemnify, and hold harmless Vaulti LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

a) Your use or misuse of the Services b) Your content, data, messaging, or communications c) Your violation of these Terms d) Your violation of any law, regulation, or third-party rights e) Your violation of third-party platform terms of service f) Claims by your customers, contacts, or third parties related to your use of our Services g) Your breach of data protection, privacy, or consent requirements h) Your breach of SMS/MMS compliance obligations i) LinkedIn account restrictions or bans resulting from your use of automation features j) Any negligent or willful misconduct by you or your employees/agents

19.2 Indemnification Process We will notify you of any claim subject to indemnification. You will cooperate fully in the defense. We reserve the right to assume exclusive defense and control of any matter subject to indemnification, in which case you will continue to cooperate.

TERM AND TERMINATION

20.1 Term These Terms commence when you first access or use the Services and continue until terminated in accordance with this Section 20.

20.2 Termination by You You may terminate by canceling your subscription in accordance with Section 6 (Cancellation Policy).

20.3 Termination by Us We may suspend or terminate your access to the Services immediately without notice if:

a) You breach any provision of these Terms b) You fail to pay fees when due c) Your use poses a security or legal risk d) Your use violates applicable laws or third-party platform terms e) You engage in fraudulent, abusive, or harmful conduct f) Your account shows signs of unauthorized access or compromise g) Required by law or government authority h) We discontinue the Services (with reasonable notice when feasible)

20.4 Effects of Termination Upon termination:

a) Your right to access and use the Services immediately ceases b) You remain responsible for all fees incurred through the end of the current billing period c) We may delete your data after a reasonable retention period (typically 30 days) d) You must immediately cease using any Vaulti AI intellectual property e) Sections that by their nature should survive (payment obligations, IP rights, disclaimers, limitations of liability, indemnification, governing law) will continue to apply

20.5 No Refunds Upon Termination Except as expressly provided in Section 8 (90-Day ROI Promise), no refunds will be provided upon termination for any reason.

DISPUTE RESOLUTION

21.1 Informal Resolution Before filing any legal claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith.

21.2 Mandatory Arbitration Any dispute, controversy, or claim arising out of or relating to these Terms or the Services that cannot be resolved informally shall be resolved through binding arbitration in accordance with the American Arbitration Association's Commercial Arbitration Rules.

Arbitration will be conducted in Sheridan, Wyoming, or another mutually agreed location. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

21.3 Class Action Waiver TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

21.4 Exceptions to Arbitration Either party may seek injunctive or equitable relief in court to protect intellectual property rights or confidential information.

21.5 Jury Trial Waiver TO THE EXTENT ARBITRATION DOES NOT APPLY, BOTH PARTIES WAIVE THEIR RIGHT TO A JURY TRIAL.

GOVERNING LAW AND VENUE

22.1 Governing Law These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.

22.2 Venue To the extent litigation is permitted under Section 21, exclusive jurisdiction and venue lie in the state or federal courts located in Sheridan County, Wyoming. Both parties consent to personal jurisdiction in these courts.

22.3 International Users If you access the Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

GENERAL PROVISIONS

23.1 Entire Agreement These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Vaulti LLC regarding the Services and supersede all prior or contemporaneous communications and proposals.

23.2 Amendments We may modify these Terms at any time by posting revised Terms on our website. Material changes will be communicated via email or through the Services. Your continued use after changes constitutes acceptance. If you do not agree to changes, you must cancel your subscription.

23.3 Waiver Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by Vaulti LLC.

23.4 Severability If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Invalid provisions will be modified to the minimum extent necessary to make them valid and enforceable.

23.5 Assignment You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this Section is void.

23.6 No Third-Party Beneficiaries These Terms are solely for the benefit of you and Vaulti LLC and do not create any third-party beneficiary rights.

23.7 Force Majeure Neither party is liable for failure to perform obligations due to causes beyond reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

23.8 Notices Notices to you may be sent to the email address associated with your account or through the Services. Notices to us must be sent to [email protected] or:

Vaulti LLC 30 N Gould St Ste R Sheridan, WY 82801

23.9 Language These Terms are drafted in English. Any translation is provided for convenience only. In case of conflict between English and translated versions, the English version prevails.

23.10 Headings Section headings are for convenience only and do not affect interpretation.

CONTACT INFORMATION

For questions about these Terms or the Services, contact us:

Vaulti LLC Website: https://www.vaultiai.io Email: [email protected] Address: 30 N Gould St Ste R, Sheridan, WY 82801

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

Last Updated: November 1, 2025